The Operating Flow

Simple for you. Seamless for your customers.

One coordinated flow runs every order — from the moment a customer taps Schedule, to the second they sign for the return. Here is exactly what happens between the two.

How It Works

One seamless flow. Four roles. Zero guesswork — for your store or your customer.

Customer placing a pickup order in the Connect app, storefront visible to the right.
Step 01

Your Customer Orders

They open the GlintGo app, find your store, and schedule a pickup in seconds.

A GlintGo van collecting laundry from a customer’s doorstep.
Step 02

We Pick Up

A GlintGo courier collects their laundry from their doorstep, on time, every time.

A partner store processing a customer’s laundry with the Mart app open on a tablet.
Step 03

You Clean

The order arrives at your store. You do what you do best — the craft of clean.

A GlintGo van delivering clean laundry back to the customer’s doorstep.
Step 04

We Deliver

Clean clothes, returned to your customer's door. Tracked end-to-end.

Behind the scenes

A platform that runs while you do laundry.

Every order moves through dispatch, courier assignment, route optimization, customer notifications, payment, and reporting — automatically. You see it. You don't run it.

Live order orchestration

Every order is dispatched, routed, and tracked in real time. You see what we see — always.

On-time guarantee

Each window is backed by an SLA. If we miss it, we own the explanation and the credit.

Reporting that ships

Daily, weekly, monthly digests. Volume, revenue, on-time rate — straight to your inbox.

Dispatch diagram: a customer order routes to a courier and on to the partner store, then returns clean.

What every store sees on day one.

A clear timeline. A clear contract. No surprises.

A Mart account

Your dashboard is provisioned, your services configured, your zone live.

A pilot week

We co-pilot the first 7 days. A partner lead is on call from open to close.

A reporting cadence

Daily summary at 8am. Weekly digest Mondays. Monthly review meeting on us.

A direct line

A named partnerships contact. Slack or text. Same-business-day response.

Ready when you are

Ready to Grow Your Store?

Join the founding cohort of laundry stores building doorstep delivery with their customers without giving up control. From application to first delivery — under two weeks.

Partner With UsSee How It Works
Competitive rates
Per-delivery pricing independent stores can't match elsewhere. No revenue commission, no surge fees, no hidden charges.
No upfront cost
Pay per completed delivery. Growth pays for growth.
30-day onboarding
A dedicated partner lead walks you through every step.
Three onboarding steps in the Mart app: store details, services added, first order received.

From application to first delivery — under 2 weeks.